CM Customer Comments

17th June 2016 – Andrea – UK

“Thank you for sending the Salt & Pepper shakers. My Grand Daughter is really chuffed as they are for Father’s Day, dad is into cycling and his two girls have a competition going to see the most obscure thing they can get him with bikes on.”

13th June 2016 – Nick – UK

“Thanks for your very quick delivery of my jersey – it is indeed lovely! Great service and hopefully I might be able to order another, long sleeve one for the winter soon….”

12th June 2016 – Karen – UK

“I love your website it has fabulous items I wish I had found it earlier, I will definitely be back for Christmas gifts for my son.”

10th June 2016 – Aimar – Spain

“It’s so positive to find that behind such nice place as cyclemiles there’s an even nicer person.”

9th June 2016 – Alessandro – Italy

“Completely fallen in love with your very beautiful store.”

7th June 2016 – Gyles – UK

“Thanks for the postage refund, much appreciated.”

4th June 2016 – Arve – Norway

“I love them! Monkii V cage. The best bottle cage in the world!”

29th May 2016 – Neil – UK

“Just sharing. I needed a bottle cage on my Brompton for RideLondon. Monkii is nice and accessible. Good service with the delivery, thanks.”

27th May 2016 – Chris – UK

“A very helpful guy behind CycleMiles.”

26th May 2016 – Rachel – UK

“It arrived exactly when you said it would. Great service and we love the keyring.”

16th May 2016 – Robert – Norway

“Fast dispatch, perfect thanx!”

15th May 2016 – Alain – Belgium

“Very good service, very quick shipping”

9th May 2016 – Paul – UK

“Nice one…thx”

9th May 2016 – Iain – UK

“I’ve had the Monkii cage and bottle system from you for my Brompton for a long time and think it’s a great solution for Bromptons.”

6th May 2016 – Gayle – UK

“I’d like to say how delighted I am with the goods I received today – Bicycle Doormat and Bicycle Key Rack. These are birthday gifts for my husband who is a very keen cyclist and each birthday/Christmas the kids and I always search for a ‘new bike’ for daddy. We will definitely be using you again, I’m so so pleased with the quality, the value for money, the speed of delivery and how very well packaged.”

21st April 2016 – Shaun – UK

“Nice kit… Quick delivery! TA!”

21st April 2016 – Leanne – UK

“My order turned up today and I am so pleased. Especially with the sculpture, so thank you for suggesting that as a present. Many thanks once again!”

19th April 2016 – Richard – UK

“Quick & easy – thanks.”

15th April 2016 – Neil – UK

“Thank you so much for the prompt delivery of my recent order. I’ve passed on your website details and recommended your service to another pal. Thank you for a very efficient service, and nice hand written note .

13th April 2016 – Mike – Canada

“Very fast overseas shipping! Excellent service! Highly recommended!”

9th April 2016 – Don – UK

“Very impressed with the Gone Riding doormat. Nice little job.”

9th April 2016 – John – UK

“Thanks for your quick delivery, quality products and personal touch which is so rare these days.”

9th April 2016 – Barbara – UK

“Apologies but I’m not very good online but I would like to leave a review for your excellent service and quality gifts.”

5th April 2016 -Lawrence – USA

“Just wanted to say that I’m so glad I found your business. I ordered two gorilla cages last week and even though I failed to order the necessary clips (something I\’ve already remedied), I can tell that I am going to be very pleased with this product. But what I appreciate most is the hand written note on the shipping slip. Nothin over the top, just a simple message wishing me well with my cycling. As someone who works in the customer service industry I truly appreciate the personal touch. That, in addition to the timely shipping and quality product, has made me a loyal customer from across the pond.”

31st March 2016 – Katy – UK

“I just wanted to email and say thank you – I ordered The Grand Tour Cookbook from you which arrived today and it’s great and arrived so quickly and well packaged. My brother in law will be delighted as it’s a birthday gift for him. You have a great shop range so I am sure I will be back for other things in the future.”

24th March 2016 – Sarah – UK

“Just wanted to send a message to say how much I love your products and enjoy receiving your parcels. The customer service you provide is fantastic.”

23rd March 2016 – Mike – UK

“Hi. Thanks very much for doing this. Great customer service.”

22nd March 2016 – Lisa – UK

“Superb service, am over the moon, thank you so much! Thank you again, you’re a life saver!”

17th March 2016 – Henrik – Denmark

“Thanks for your fast reply – that is what I love about shopping at a smaller shop; you actually get a sincere answer when you ask a question. Great.”

16th March 2016 – Kris – Denmark

“Can I just say that this have been an awesome customer experience! :o)”

14th March 2016 – Lizzy – UK

“Just wanted to say thanks for the duvet cover it arrived today and my son is stoked he love’s it. Thanks again.”

10th March 2016 – Anne – France

“That’s amazing service, thanks Miles.”

2nd March 2016 – Shenan – USA

“Got my replacement mug today! Thank you for your excellent customer service!!!”

28th February 2016 – Stephen – UK

“the monkii clip is a fine product and great service..many thanks..”

25th February 2016 – Kathryn – UK

“All my items are amazing. Will recommend to my cycling friends.”

24th February 2016 – Ann – UK

“Many thanks…..the Grand Tour cookbook does look really good. Excellent service, many thanks.”

17th February 2016 – Simon – UK

“monkii mono exactly as described with quick delivery.”

17th February 2016 – Chris – USA

“Sweet! I can’t wait to put my monkii v cage to use!”

13th February 2016 – Kathryn – UK

“Thank you for my order. Everything is perfect and so quick. I love biking with a passion and all the items were for meeee.”
I will definitely be reordering in the future.

13th February 2016 – Susan – UK

“Many thanks for sorting out Grand Tours book for me. Arrived safe and in time for Valentine’s Day. Brilliant service.”

10th February 2016 – Paul – UK

“Great item and rapid service cheers.”

5th February 2016 – Sue – UK

“Just to let you know our order has just arrived and the gifts are brilliant. Thank you so much.”

3rd February 2016 – Peter – UK

“Just a line to say thank you for your excellent service. The jersey that I ordered from you arrived two days later. I’m impressed with the style, quality and fit, and I liked the personal touch of a handwritten note. I shall definitely be using your site again!”

15th January 2016 – Hannah – UK

“Thank you very much for excellent customer service and swift replies/refunds I will definitely use your site again and recommend to others.”

14th January 2016 – Andrej – Latvia

“Thank you very much for lovely products and service! Just yesterday have got parcel. I was too impatient :)

12th January 2016 – Susan – UK

“I just wanted to let you know that my order arrived today and the items are perfect for what I needed. Many thanks for your help with getting it to me so quickly.”

4th January 2016 – Anna – UK

“Thank you for the free copy of the Grand Tour Cookbook – you refunded one of the two that I got before Christmas as it was the 100th copy you’d sold. My husband and I both bought other presents from you, and all are fab.”

30th December – Richard – UK

“Fast despatch. Would buy from again!”

20th December 2015 – Paula – UK

Thank you CycleMiles. As you promised, I received the diaries yesterday; thank you very much – they are lovely and in good time to hand to the recipients on Monday.”

19th December 2015 – Alison – UK

My Christmas decs arrived today. They are brilliant. We are two happy and excited festive cyclists. Thanks to everyone at CycleMiles and wishing you a very Happy Christmas and a prosperous New Year.”

19th December 2015 – Keegan – USA

“Received seventy three degrees today, it’s great! Thank you and happy holidays.”

19th December 2015 – Frances – UK

“My parcel arrived today, and I am delighted….such brilliant quick service thank you. Have a fabulous Christmas and I will certainly use your site again.”

16th December 2015 – Jonathan – UK

“Thanks for your help and I will certainly visit your site again and recommend it to my cycling mates. I will post the link to the Grand Tour Cookbook on the cycling chat channel at my work.”

15th December 2015 – Ben – UK

cyclemiles.co.uk My new favourite website for cycling gifts. Here’s what I think.

12th December 2015 – Kate – UK

“The mug arrived safely! Thank you so much for your great customer service.”

10th December 2015 – Jarrod -USA

“Monkii V wedge, works great, smooth service.

4th December 2015 – Alf – UK

“Quick delivery as usual. Thanks.”

3rd December 2015 – David – UK

“Very happy with my monkii cage.”

3rd December 2015 – Rachel – UK

“Hi there, I’ve just received my order and I would like to say how impressed I am with the level of customer service received! Thank you very much- I wish you all this best for this busy season!”

2nd December 2015 – Michelle – UK

“Ordered on Monday. Received The Grand Tour Cookbook on Tuesday. Thankyou for dealing with my order so promptly. No doubt my son will love the book, it looks as if it’s going to be an interesting and inspirational read.”

30th November 2015 – Kelvin – UK

“Great service. Thanks.”

30th November 2015 – Anthony – UK

“The way things should be. Excellent service.”

28th November 2015 – Hilary – UK

“Items arrived today, they were just as I had hoped. They will be winging their way to my daughter in Australia shortly. Thank you for your efforts.”

27th November 2015 – Ann – UK

“Thank you for my order. Prompt service. I’m now planning my tour down through France. Merry Christmas.”

26th November 2015 – Rachel – UK

“Thank you for my lovely order which arrived today.  Ironically I don’t do any cycling myself but know lots of people who do and it’s great to be able to buy them such unusual gifts.”

23rd November 2015 – Phil – UK

“Many thanks, and 10/10 for your good service.”

17th November 2015 – John – UK

“Just to confirm that my print arrived this morning and I am delighted with it. It looks even better in real life. Thanks for the great service.”

15th November 2015 – Thomas – Germany

“Very friendly shop and very fast shipping to Germany, Product is superb!”

13th November 2015 – Amanda – UK

“Thank you for your very prompt delivery of my order. All the items are lovely. Thank you for such good service.”

13th November 2015 – Sylvain – Canada

“Fast delivery!”

10th November 2015 – Pam – UK

“I would like to say a big thank you for the speed in which my order was despatched. I ordered on Friday and had it 12.30 the following day. Excellent. I will share with my friends.”

9th November 2015 – Mandy – UK

“Oooohhh Bow tie. Irresistible.”

8th November 2015 – Carey – UK

“Thank you for the swift delivery of The Grand Tour Cookbook I ordered on Friday. It really is a lovely book. It has just arrived complete with the Haribos! Hmmm wondering who gets to eat them! Me now or my son at Christmas ha ha!”

7th November 2015 – Clare – UK

“Thanks for combining my two orders into one package and refunding me the postage.”

28th October 2015 – Irene – UK

“Thanks so much for the swift service, the gifts are lovely and I am sure my daughters partner will be delighted with them.”

25th October 2015 – Louw – UK

“monkii mono. Good product.”

24th October 2015 – Bruce – Scotland

“Good service. Refund of xs postage without asking.”

14th October 2015 – Hung – USA

“I find these products (monkii cage) very useful on my travel tandem with S&S couplers and folding bike since I do not have to undo the cage everytime I break apart the frame or fold.”

12th October 2015 – Alison – UK

“Thanks CycleMiles, marvellous. Great service as usual!”

9th October 2015 – Elaine – UK

“The Grand Tour Cookbook is fabulous! Thank you for all the little extras and wonderful service.”

5th October 2015 – Elizabeth – UK

“Promptly delivered in excellent packaging + a nice personal touch from the seller.”

5th October – Greg – UK

“First class shop and a great item.”

2nd October 2015 – Beth – UK

“Superb service and communication with super speedy delivery; excellent and unusual products (love my new monkii products); extra special and personable touches i.e. Hidden Haribo sweeties. + handwritten personal message on packing slip.”

6th Sept 2015 – Steven – UK

“Excellent service, fast delivery and good value. Nice touch with the Haribos!”

18th August 2015 – Jo – UK

Thank you for sending The Grand Tour Cookbook so quickly. It’s even better than I hoped. It arrived on my birthday as promised. Thank you for the birthday card too, it was very sweet of you.”

16th August 2015 – Stephen – UK

“Excellent service, fast delivery and monkii V wedge good value. Nice touch with the Haribos!”

27th August 2015 – Linda – UK

“I just wanted to write a quick thank you for the very quick delivery and excellent service on the products I ordered earlier this week. It was so unexpected to have someone phone to ask whether what I’d ordered was a gift so the delivery note could be excluded and the speed at which the delivery arrived was impressive. The products themselves look great. I couldn’t be more pleased!”

24th August 2015 – Fenner – UK

“Just a quick email to thank you for the quick delivery of my recent order – I appreciate the service and the protective packaging used. The Monkii V cage seems to be the ultimate bottle cage because they are just so versatile and can hold a variety of kit. For example, at the weekend I was able to carry a Nalgene 1L bottle in the front one and my first aid kit in the vertical one. The fact that they are interchangeable between bikes is also a real bonus. I think these are about as close to the ‘perfect’ bottle cage as I am ever likely to find!” Thanks again for the great products and service!”

17th August 2015 – Paul – Ukraine

“Well, that was a nice surprise. Right after I’ve answered your email, the postman has delivered the parcel. Thank you again. It has been a pleasure dealing with you.”

7th August 2015 – Rupert and Kate- UK

“Thanks for the key rack which we love. We also appreciate the personal touch provided by your company.”

6th August 2015 – Scott – UK

“That is a shame, but thank you for letting me know. That is a kind gesture, thanks again. Excellent communication and customer service, lots of companies need to catch up with you.”

6th August 2015 – Nicola – UK

“I just wanted to say thank you for my order which arrived today. I appreciate the swift delivery – the boys will love their new lunch bags! Thanks also to Zoë for her lovely note in the package :-)”

1st August 2015 – Jonathan – UK

“Thank you so much for the fantastic Andrew Pavitt print and the kind letters and cards. I love the print and it is now at the framers ready to go up! Also, thank you for taking such great care to make sure it was mounted exactly how I wanted.”

27th July 2015 – Angela – UK

“Many thanks for my recent order of 2 lovely photo frames. I am delighted with them and your service. They arrived promptly and were well packaged. Also very happy with the quality. Would definitely use Cyclemiles again.”

24th July 2015 – Julie – UK

“Birthday present for my “cycle mad” husband. I didn’t know where to begin to buy my husband a cycle themed present…. I stumbled across this website… What a treat, so much choice… After choosing a couple of items I placed my order. My husbands birthday was drawing closer and I realised I hadn’t received my order, so I emailed the site. I had an immediate response first by email then by phone. Once we had established that the Royal Mail had lost my parcel, I started to panic as the impending Birthday was now just days away. Miles immediately calmed me down and offered to resend the parcel via a tracked courier… It arrived the next day. I cannot thank Miles enough… Not just for his fabulous site and products but for his fantastic customer service, he certainly surpassed all my expectations. I cannot recommend this site enough.”

23rd July 2015 – Ryan – UK

“Thank you very much, fantastic service and very kind of you guys. I’ll highly recommend you in future!”

23rd July 2015 – Simon – UK

“Really pleased with my Monkii cage.”

22nd July 2015 – Sarah – Shetland

“Thank you for another quick reply. I will run the parcel along to the post office this afternoon and get it sent back to you. I must say your customer service is impeccable!